Privacy policy.

Résidence Unique, a private seniors’ residence (categories 3 and 4) at 950 rue Fédéral in Sherbrooke, complies with Quebec’s Act respecting the protection of personal information in the private sector (Law 25). This policy explains what information we collect on this website, why, who can see it, how long we keep it and what your rights are.

Person in charge of personal information

Write to this address with any question, access or correction request, or complaint about your information.

What we collect and why

Form	Information	Why
Admission request	About the person making the request: name, email, phone, role and organization. About the candidate: name, age group, current location, transfer autonomy, wandering risk, mental-health profile, preferred unit type, urgency, notes and an evaluation document if provided. IP address at submission.	To assess whether the Residence can welcome the person and meet their needs, and to contact the person making the request.
Job application (Careers)	Name, email, phone, cover letter, commute-question answer, CV, IP address.	To assess your application and contact you.

We collect only what these purposes require, and we never sell or rent your information.

Health information

Health information sent in an admission request is sensitive. It is used only to assess the admission and is seen only by the director and the staff involved in that assessment. If you make the request for someone else (for example as a social worker or caseworker), you must confirm that the person or their representative has consented to sharing it.

Consent

By sending a form, you consent to the use of your information for the purposes above. You can withdraw your consent at any time by writing to the person in charge; we may then be unable to process the request.

Who can see your information

• Résidence Unique’s director and the staff concerned, through protected administrative access.
• Authorized staff of First Quebec Genix, which administers this website and the Residence’s recruitment; job applications are also sent to them.
• Our service providers, only to provide their service and on our instructions:
  • Perpetual Solution — website design, hosting and maintenance (servers located outside Quebec);
  • Microsoft 365 — email: notices of new requests reach us by email;
  • Google Maps — only if you click “Directions” on the Contact page; Google then receives your IP address under its own rules. The site’s fonts are hosted on our own server.

Information sent outside Quebec

Our hosting and some providers are located outside Quebec (in Canada or the United States), so your information may be stored or processed there. Before any such transfer, we assess whether the information will receive adequate protection, and our providers are bound by contract.

Cookies

The site uses no advertising cookies and no analytics. It uses only essential cookies:

Cookie	Purpose	Duration
residence-unique-session	Makes the forms work and keeps your language choice	2 hours
XSRF-TOKEN	Security: protects the forms against forged submissions	2 hours

How long we keep it

• Admission requests and attached documents: deleted from the site 12 months after they are received. If the person is admitted, the information needed is added to their resident file.
• Job applications and CVs: deleted 12 months after they are received.
• Server logs (IP address, page, date): about one month.

At the end of these periods, the information is destroyed or anonymized.

Security

The site is served over HTTPS. Attached documents are kept in a private area that only authorized staff can open. Administrative access is password-protected.

Your rights

You can ask to see your information, correct it or have it deleted, withdraw your consent, or ask how it was collected. Write to the person in charge above; we answer within 30 days. If you are not satisfied with our answer, you can contact the Commission d’accès à l’information du Québec.

Privacy incidents

If an incident poses a risk of serious injury, we notify the Commission d’accès à l’information and the people concerned, and we keep a register of all incidents.

Changes

We may update this policy. The date at the top of the page shows the last change.